1. Identity and Address of the Responsible Party

JalapeñoLab SA de CV, with address at General Eulogío Parra #1375, Col. Americana, Guadalajara Jalisco, is responsible for the processing of your personal data.

2. Personal Data Collected

For the purposes set out in this privacy notice, we may collect your personal data in different ways: when you provide it to us directly, when you visit our website, use our online services, and when we obtain information through other sources that are permitted by law. The personal data we collect includes:

• Full name
• Email address
• Phone number
• Mailing address
• Payment information (where applicable)
• Billing information

3. Purposes of Data Processing

Your personal data will be used for the following purposes:

Primary:

• Process, complete and track your online purchases.
• Provide the products and services you have requested.
• Notify you about the status of your order.
• Comply with obligations arising from our business relationship.

Secondary:

• Send newsletters and promotions about our products and services.
• Conduct satisfaction surveys.
• Improve the quality of our products and services.

4. Options and Means to Limit the Use or Disclosure of Data

You may limit the use or disclosure of your personal data by the following means:

• By sending an email to contacto@jalapenolab.mx with the subject “Limitation of Use of Personal Data”.
• By registering in the Public Registry to Avoid Advertising, for which you can consult the PROFECO website.

5. Means to Exercise ARCO Rights

You have the right to access, rectify, cancel or oppose the processing of your personal data (ARCO Rights). To exercise these rights, you can send a request to the email contacto@jalapenolab.mx or visit our website jalapenolab.mx

6. Data Transfers

JalapeñoLab SA de CV undertakes not to transfer your personal data to third parties without your consent, except for the exceptions provided for in article 37 of the Law. In the event that transfers are made that require your consent, you will be informed in advance.

7. Changes to the Privacy Notice

We reserve the right to make changes or updates to this privacy notice at any time. These changes will be available to the public through our website jalapenolab.mx

8. Consent

By providing your personal data, you express your consent for it to be processed in accordance with the terms and conditions of this privacy notice.